28^th May 2015

Landlord Service Levels - All change?

Landlord Service Levels: This week has been busy for us, mostly dealing with new clients who are transferring their property portfolios from Agents they no longer have faith in. We have heard over and over: 'My current agent doesn't keep me informed' or 'They say the right things, but just don't deliver'.

It shouldn't be like this, Landlords don't have to put up with 'ok' service levels. Our Property Managers will always keep you informed and we deliver everything we commit to promptly and efficiently. A couple of comments received from new Landlords this week say it all:

'Service has been brilliant, change over handled smoothly and effortlessly, with regular updates along the way. How Refreshing! An Agent that exceeds my expectations'

'Discussed things with Andrew and once I confirmed my decision to change, he took care of everything. He has kept me and my tenants informed throughout. Top notch service so far, thank you'.

At Award Property Management Ltd we aim to provide excellent service and value 100% of the time. If you're currently less than completely satisfied with your Agent, then come and join us for superior Landlord Service Levels.